As the Vice President of Client Services at PSI, Shebbra plays a pivotal role in leading a dynamic global team of Client Services Specialists. Under her leadership, Client Services strives to consistently provide exceptional service to clients by being knowledgeable about their business requirements and keeping the voice of the client at the forefront of everything we do. With over 25 years of experience in the assessment industry, Shebbra has held various roles, from providing support to assuming leadership positions, honing her business acumen and fostering transparency along the way. Shebbra's leadership is characterized by her consultative approach and unwavering commitment to delivering positive outcomes for clients, even in the face of challenges.

Beyond her professional endeavours, Shebbra is a force to be reckoned with as a Powerhouse, Diversity, Equity, & Inclusion Champion, and a Women’s Empowerment Influencer. Her insights into DEI practices across the assessment lifecycle are showcased in the Tried and Tested Podcast episode #2. She aspires to inspire others to push boundaries and effect positive change wherever they