With 16 years of experience as an operating room nurse, Shannon Hall brings a wealth of clinical knowledge and expertise to the role of Director of Credentialing at Competency & Credentialing Institute. Although new to the credentialing industry, she has quickly adapted to oversee the development of credentialing processes for six distinct credentials, ensuring they meet the highest standards of excellence.

In her role, Shannon focuses on test development and customer service, working closely with stakeholders to enhance the credentialing experience for all involved. Her commitment to quality and innovation drives her mission to elevate the standards of credentialing, ultimately benefiting both professionals and patients alike.