Jessica Braid is a Customer Success Manager at BenchPrep, where she has been helping customers achieve their goals since 2020. With a career dedicated to the adoption, implementation, and growth of SaaS platforms, Jessica is passionate about building lasting partnerships. In her role, Jessica works closely with customers to ensure their learners have an engaging and impactful experience. Jessica provides guidance to help customers optimize platform usage, improve learner outcomes, and foster growth as the needs of their organizations evolve.