It is well-documented and widely recognized that including diversity, equity, and inclusion (DEI) considerations in managing a credentialing or testing organization can yield significant benefits but also presents some risks. Some of the key benefits include: broader representation, enhanced validity, increased accessibility, reputation and trust, and Innovation and creativity.

Although there are also some risks to be aware of and be ready to mitigate as they relate to the implementation of DEI initiatives, these are outweighed by the actual risks of inaction or slow adoption. In this presentation, we will delve into the risks and benefits of integrating DEI in credentialing and testing organizations. We'll examine the initiatives implemented by a large testing organization to showcase the what, how, and key outcomes of their DEI-focused changes. This includes key data from the program and actionable tips for applying these principles to other organizations. Additionally, we will engage the audience in exploring outcomes from other organizations, fostering ongoing collaboration and learning across our industry.